Bartender 2022 can't Print after migration from Bartender 2016

MOHAMAD HELMI

• March 22, 2023 08:34

Hi Support, Need your advice for the current issue of Bartender 2022, I just updating the bartender 2016 to 2022, after that client PC can't do the printing. Error #3420 comes out.

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  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • March 22, 2023 08:57

  Hello Mohamad,
  
  Welcome to the BarTender Community Forums.
  
  We would recommend reviewing the following article and following the action plan on it:

  • Error 3420: Current user has no permission to use the license

  If this doesn't fix the issue, please feel free to reach us again and we will be happy to continue troubleshooting this issue with you.
  
  Thank you.

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  MOHAMAD HELMI

  ★ BarTender Hero ★

  • March 28, 2023 15:55

  Hi Xabier,

  Thanks for your help. I just do the permission follow the step but still not be able to connect, and I try to do the adding the user at the Security>>User Permission and it's working.

  Another issued after migrate the bartender, try to open the existing bartender designer with the database, the bartender it's not responding and the batch of print stop in the middle like 200/600 pcs of label.

  Please advice.

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