Printer Name Change

Frank Coniglio

• March 31, 2023 14:33

Hello,

I was reading about this in the KB, but I am still a bit confused on if my setup will put me in a scenario where I exceed license limit.

 

I moved a network shared printer to a new location and want to update the name to match the location for consistency.

 

In my printer usage they are setup like so, all I want to do is change the share name essentially it would still be on the same server. Would this count as a new printer?

Printer Location, Printer Port

servername, \\servername\Datamax Finishing

servername, \\servername\SATO CL4NX

 

Thanks in advance.

1

• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • April 18, 2023 07:54

  Hello Frank,
  
  Thank you for reaching us via our Community Forums.
  
  Unfortunately, changes such as share name would count towards a new printer; however, depending on your version and configuration, our software has measures in place to give you extra printers for a grace period. In case you run into issues, we would recommend reaching us directly via our Support Channels and we would be happy to help you.
  
  Let us know if there is anything else we can do you for.

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