Printer is not printing instead wanting to download labels

Nicholette McLeod

• April 27, 2023 14:24

I have not had any issues with this printer until now. I have unistalled and reinstalled as well as rebooted by Windows11 operated laptop. Yesterday when I went to print a label it was as if an update had possibly happened as I had to to click "more" for the printer to show up (I have many printers) I proceed to click print once that my DT426C was chosen and it keeps wanting me to download the label instead of just printing the label like normal.

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  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • May 31, 2023 13:47

  Hello Nicholette,
  
  Thank you for reaching us via our BarTender Community Forums.
  
  Perhaps it's an issue with the printer drivers? Are you using Drivers by Seagull™? If not, we would recommend switching to our printer drivers and testing them out.
  
  You can find them here.

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