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30-day Grace Period


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    Xabier Clemente

    Hello Jan,

    Welcome to the BarTender Community!

    The temporary grace period triggers automatically and depending on your software's use & configuration. That being said, I believe our Support Technicians should be able to lend some help if you reach us through our regular support channels. If you have a Maintenance & Support agreement active with us, then you can reach us via web-form, chat, or phone. If not, we still have some regular support channels available to you, such as the web-form.

    In order to access support, go to our Get Support page and enter your Support Number, this will automatically check your support status and provide you with links to your available lines of support. Also, please be sure to have your BarTender Support Number with you ready when you reach us as our technicians will have to check on your license and see what the status is from our side.

    Let us know how it went!


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