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Unable to install Zebra Printer (Zebra) on M2 Mac with Parallels

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2 comments

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    pthane

    I wonder if this is connected to the Windows 11 and ARM chip issue mentioned elsewhere, such as 

    https://support.seagullscientific.com/hc/en-us/community/posts/12613143010583-Installing-Bartender-2022-in-Parallels-Desktop-Windows-11-VM

     

     

    0
  • Avatar
    Xabier Clemente
    Moderator

    Hello Manuel,

    Thank you for reaching us via our Community Forums. It seems like you're facing difficulties installing the Zebra GX430T printer on your virtual machine running Windows 11 Pro. The error messages you mentioned indicate issues with adding the language monitor and adding the printer itself. Let's try a few troubleshooting steps to resolve the issue:

    • Restart the Virtual Machine: Sometimes, restarting the virtual machine can help resolve conflicts and ensure a clean installation. After the restart, try installing the Zebra printer drivers again.
    • Disable Antivirus/Firewall: Temporarily disable any antivirus or firewall software on your virtual machine. These security programs can sometimes interfere with printer installations. Once disabled, attempt to install the drivers again. Remember to re-enable any disabled antivirus or firewall software after troubleshooting.
    • Run the Installer as Administrator: Right-click on the printer driver installer file and select "Run as administrator." This ensures that the installation process has the necessary permissions to complete successfully.
    • Clean Boot: Perform a clean boot of your virtual machine to eliminate any conflicting software or services. Follow these steps:

                    - Press Win + R to open the Run dialog box.
                    - Type "msconfig" and press Enter.
                    - In the System Configuration window, navigate to the "Services" tab.
                    - Check the "Hide all Microsoft services" box and click the "Disable all" button.
                    - Go to the "Startup" tab and click "Open Task Manager."
                    - In the Task Manager, disable all startup items.
                    - Close the Task Manager and click OK in the System Configuration window.
                    - Restart your virtual machine.
                    - After the clean boot, try installing the Zebra printer drivers again.

    • Install in Compatibility Mode: If the printer drivers are not explicitly designed for Windows 11, you can try installing them in compatibility mode for an older Windows version. Here's how:

                    - Right-click on the printer driver installer file and select "Properties."
                    - Go to the "Compatibility" tab.
                    - Check the box next to "Run this program in compatibility mode for."
                    - Select an older version of Windows (e.g., Windows 10) from the drop-down menu.
                    - Click OK and then run the installer.

    • Contact Zebra Support: If none of the above steps work, it's best to reach out to Zebra's customer support for further assistance. They may have specific recommendations or updated drivers for Windows 11.

    I hope one of these steps helps you resolve the issue and successfully install the Zebra GX430T printer on your virtual machine.

    -1

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