Not able to print multiple labels
Hello Everybody,
We are not able to print multiple label using printer CABXC6
Every time that a label is sent to multiple print, only one label is actually produced. We have executed a set of testing and this is the outcome of our analysis:
- The problem seems to be related printing labels of a specific application named "A". Doing a test from Windows "Notepad", the issue seems do not occur.
- Analyzing the spool file produced by application "A" that's sent to printer to produce n labels, it seems that inside are present n-1 empty labels and only 1 label with body correctly filled in (see attachment 1). I mean that into file I can see n-1 couple of tag <page></page> empty with quantity "0" and only a couple not empty with quantity "1".
- The spool file produced using Notepad seems to be different, here is present only one couple of tag <page></page> with quantity to print "3" (see attachment 1).
Obviously both testing have been executed using same CAB driver, the last one version just downloaded from this site.
Are you able to explain me why printing form application "A" I'm getting this problem?
Many Thanks.
Spool file produced by application "A"
Spool file produced by "Notepad"
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pthane
★ BarTender Hero ★
The printer looks to be doing what it is told and it is the output from your system that would appear to the issue.
What is your system actually sending out to BarTender to print, ie what commands, data etc?
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