Print portal - Advanced - Miscellaneous not saving settings
Hi all,
I'm after a set-up in Print Portal as the demo site has - different folders with option to browser subfolders. Simply adding folders to the Root folder (through Windows explorer) doesn't do anything.
I've tried turning on the 'Show folders in browser' option in Administrative setup - Advanced - Miscellaneous path, but checking a box is not retained. When refreshing the page or navigating away and back has the checkboxes turned off.
I've restarted IIS/server but to no avail. Any ideas?
I'd also like to add different security per folder (based on AD groups) but I guess that can simply be done by settings Windows security on the folders on the drive itself.
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Hello Stefan,
Thank you for reaching us via our Community Forums. In order to properly troubleshoot your issue, could you tell us what version, edition and service release of BarTender you are using? You can find this information by navigating to the "Help > About" menu in BarTender Designer's upper menu.
Having said that, here are a few suggestions regarding your issue:- Double-check that IIS_WEBPRINT has local administration rights.
- Be sure that IIS_WEBPRINT has write access to the C:\inetpub
- Login to your Windows server as that IIS_WEBPRINT account. You may need to give it domain access to do so. Once logged in, navigate to the C:\inetpub folder and its contents, to see if you have read/write permissions.
Thank you.
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Hi Xabier, thanks for your reply.
We're running BarTender 2022 R7, 11.3/209432 (64-bit).
I've added IIS_WEBPRINT to inetpub and have read/write permissions, but to no avail. I can log in as that user, and it is in the Administrators group of the server.
The thumbnails for the labels are no now longer working on the Print Portal, but do work in Preview.
Edit: Printing stopped working completely, great suggestions...
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