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Can't Pass Query To Bartender?

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7 comments

  • Avatar
    Domingo Rodriguez
    Moderator
    Hello Jesh,

    It looks like you will need to create a query prompt without spaces in it. (E.g. PackingSlip#). The following trigger file printed the correct label for me:

    %BTW% /AF="C:\Users\drodriguez\Desktop\Issue 08-10\New Commander Test\Document.btw" /P /?PackingSlip#="71762"
    %END%

    Also, for testing purposes, you can switch Commander to run as an application (rather than as a service) via the "Administer > Service Setup" Menu entry. Now, after starting detection but before sending the trigger file, choose the "Detection > Show All Running BarTender" Menu entry. This will make visible the underlying BarTender process. You can now send the trigger file, switch to BarTender and check what happens in BarTender (if the label format opens, if an error message appears...).

    If you would still have problems, please contact Seagull technical support either via telephone or email.
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  • Avatar
    Legacy Poster
    Domingo,

    Currently we have it set up as Command Type: Bartender, Command: /AF="D:\Program Files\Seagull\Bartender Labels\SMT\Caterpillar\(AS) - Auto Skids.btw" /P /D="%Trigger File Name%" /?PackingSlip#=<Trigger Contents>

    The Trigger file is packnum.dd and the contents of this text file ONLY says 71672 (or whatever number).'

    The Logging is showing everything fine, but no printing. Should I try a commander script? Maybe that is the issue?
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  • Avatar
    Legacy Poster
    Nevermind, I tried it as a command script and nothing.
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  • Avatar
    Legacy Poster
    Problem fixed. It is not liking the /D="%Trigger File Name%" argument. Any ideas why?
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  • Avatar
    Domingo Rodriguez
    Moderator
    Jesh,

    Could you paste the entire trigger file content in a new post? The /D="%Trigger File Name%" parameter is only used when / if you're also going to supply variable data inside the trigger file (apart from the query prompt value). Is that the case?
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  • Avatar
    Legacy Poster
    [quote name='Domingo - Seagull Support' timestamp='1349707725' post='3432']
    Jesh,

    Could you paste the entire trigger file content in a new post? The /D="%Trigger File Name%" parameter is only used when / if you're also going to supply variable data inside the trigger file (apart from the query prompt value). Is that the case?
    [/quote]

    Domingo this issue has been resolved. It looks like there were other underlying issues that were cleared up. Looks like the vb.net was creating the file with empty data, then writing the data in it. Sometimes bartender would get the file with the data, sometimes no data.

    Thank you for your help,

    Greg
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  • Avatar
    Domingo Rodriguez
    Moderator
    Thanks Greg.

    It would be fine if you paste the entire content of the trigger file to this topic, as this might help others trying to also supply query prompt values at print time using Commander.
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