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Bartender On Windows 2008 R2 & Citrix 6.5

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    Ian Cummings
    Moderator
    Yes, this environment is fully supported by you version of BarTender. Due to the nature of the issue I suggest you get in contact with technical support directly in order to solve your issue. I presume the EMEA office would be most suitable as we have both English and German speakers.

    http://www.seagullscientific.com/aspx/contact_us.aspx

    Sending an email to support would be best, giving details of what steps you take to reproduce the issue, your license and set-up. Also, from the "Help" menu in BarTender, select the "System Information" item (this process will take a while) to gather system specific information and then export it to a file for sending with the email. Also look for any recent "BarTender.dmp" files that are created whenever BarTender crashes. These can be useful in diagnosing any faults.
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