License Server And Activation Error Follow

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Hi,

 

I tried to install the latest Bartender software's Seagull server only part. It installed the 3 SQL prerequisite, then proceeded to install the server. Installation didn't show any error, but activation wizard keeps giving error:

 

Bartender is not installed or the isntallation has been corrupted. Please re-install.

 

I tried to install on 2 different server, both Windows 2008 R2. One did not have the .Net on it, other did. Both gave me the above error, even after reinstall.

 

For testing, I also tried to install on my laptop, the activation wizard and the program worked without any issue.

 

After te error, the attached crash message appears.

 

Please advise,

 

Norbert

 

 

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Ian Cummings
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Hmmm, seems strange, not sure what could be going on there.  Perhaps you have some security software running, configured in a certain way, that is affecting how it operates correctly.  I suggest you get in touch with technical support who can help you trouble shoot the problem.

 

http://www.seagullscientific.com/support/technical-support/

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Hi, thank you.

 

In the meantime we managed to find the solution: the $BarTender_Security$ "user" needs to get administrator right, so we added it to the Administrators group and the activation wizard started up nicely.

 

Sincerely,

 

Norbert

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