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Bartender System Database Setup

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3 comments

  • Avatar
    Ian Cummings
    Moderator

    Make sure that you've specified a logo account for the BarTender System Service.  For example on my laptop I specify my user account credentials.  Are you trying to create a new BTSDB instance on connect to a DB created with the newer version?  If the latter then it won't work as the DB instance created with the newer version won't be compatible with the older version.

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  • Avatar
    Legacy Poster

    Hi Ian,

     

    Thank you for the quick reply.

     

    I am trying to link an existing SQL database that was created outside bartender, and stored on a server. (We had this working with the latest version of bartender)

     

    Would i still need to create a logo account ?

     

    Cheers.

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  • Avatar
    Ian Cummings
    Moderator

    Just to confirm, are you trying to connect to a BarTender System Database, or just a regular database that contains the business data that you wish to print on your labels?  It's now unclear to me which you intend.

     

    For SQL Server you can use either Windows credentials or an SQL Server login.  Whichever you use from BarTender, the account will need to have adequate permissions in the SQL Server itself otherwise you won't gain access.

     

    Perhaps this article will be instructive: https://support.seagullscientific.com/hc/en-us/articles/204791668-Configuring-Permissions-To-The-System-Database

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