Upgrading From 2016 R2 To R3 Failure

Legacy Poster

• August 04, 2016 11:23

Hi all

I just wanted to report a problem I had performing an in-place upgrade of a 64bit installation of Bartender from 2016 R2 to R3 running on a Windows 2012 VM. After the install completed I checked the integrations that were deployed and found one had failed failed with the following message.

 

Could not load file or assembly 'Seagull.Services.StorageSite.Accounts, Version=11.0.3.1, Culture=neutral, PublicKeyToken=109ff779a1b4cbc7' or one of its dependencies. Access is denied. Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

 

I've since gone back to the pre-install checkpoint

 

regards

 

Simon

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  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • August 10, 2016 08:17

  Thanks for the information.  Would it be possible for you to get in touch with tech-support for your region and send them a copy of the BarTender Integration File in question, indicating which integration in particular was affected, together with the various integration.service, printscheduler.service, and system.service log files found at the below location?

   

  C:\ProgramData\Seagull\Services\Logging

   

  Without this information we'll be kind of shooting in the dark.

   

  http://www.seagullscientific.com/support/technical-support/

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  Jason Reibel

  ★ BarTender Hero ★

  • September 27, 2016 20:01

  Same error when upgrading to R3

  Did they find a fix for this yet?

   

   

  Jason

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