Printer Maestro Seeing Only Local Printers

Legacy Poster

• October 17, 2012 15:36

What might be the issue of not being able to reprint a label on the same printer that just printed the label. The printer is online and ready. If I just printed to it, why would there be a message in Printer Maestro that says "Access Denied"? Shouldn't it have said that the first time the label was printed? Our network manager said the printer has "everyone" permissions. Any ideas?

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  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • October 17, 2012 17:45
  The reprinting is controlled via the BarTender System Service. Check the user account specified for that Windows service and make sure that the account has adequate permissions over folder, file and printer resources both local and network.

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  Legacy Poster

  ★ BarTender Hero ★

  • October 17, 2012 18:00
  Problem solved. Thanks for the info!

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