How To Stop Printer Error
When printing labels we are constantly logging a printer error "The Printer XXXXX that was used to design this format is not longe rinstalled or the pritner name has changed." We design the labels using a developer printer and then copy the label format to abother location and control which printer using commander, so the printer is not known until print time, is there a proper way to set this up so this error does not constantly log? The label still prints ok but as we are diagnosing other problems we are trying to elimninate this as the cause and wanted to check to see what the proper way to design this label is so the error does not occur.
Thanks
Thanks
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Legacy Poster
★ BarTender Hero ★
Click [b]Administer[/b] > [b]Application Message Setup[/b]. See if any of the options there help out. All alerts/errors should be listed there. 0 -
Legacy Poster
★ BarTender Hero ★
[quote name='nRyder' timestamp='1330918772' post='1900']
Click [b]Administer[/b] > [b]Application Message Setup[/b]. See if any of the options there help out. All alerts/errors should be listed there.
[/quote]
nRyder,so the way to handle it is by eliminating the error message?
Regards,0 -
Open up the label in BarTender manually on the computer where Commander runs. Select a printer for the label, ideally a printer which is most likely to be used when printing via Commander. Check that things such as printer settings, BarTender page set-up, and label design font selections are good performing a test print out in BarTender just to be sure. When all is correct save the label.
Now when the label is printed via Commander you will no longer get this error, as the default printer selected for the label does exist on the computer.0 -
Legacy Poster
★ BarTender Hero ★
[quote name='Ian C - Seagull Support' timestamp='1330941908' post='1907']
Open up the label in BarTender manually on the computer where Commander runs. Select a printer for the label, ideally a printer which is most likely to be used when printing via Commander. Check that things such as printer settings, BarTender page set-up, and label design font selections are good performing a test print out in BarTender just to be sure. When all is correct save the label.
Now when the label is printed via Commander you will no longer get this error, as the default printer selected for the label does exist on the computer.
[/quote]
Thanks Ian,
That is what I was hoping you wouldn't say, in our workflow a developer is working with a server label from a client PC, they cannot see the production printer from their PC, when they are done they check it in to Librarian that is on the server and all is good except for those pesky errors, the developers do not have remote control access to the server that has the labels so I was hoping there was a way to shut off the errors so they can focus on real errors.
Can you suggest this as a enhancement for the future.
Thanks for your response.
phil0 -
You can do this already as mentioned by nRyder. Simply adjust the error message in question to auto-answer it, and to suppress the dialog that displays the error. 0
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