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Win Xp



  • Avatar
    Legacy Poster
    What is your exact system version? Do you have Windows XP, Service Pack 2 or Service Pack 3?
    I would strongly recommend updating the system first.
    Personally, I have XPSP3 and I don't have single problem with the drivers.
  • Avatar
    Gene Henson
    It sounds like you have the printer driver installed on a 64 bit server, and it is then shared out. Now you are trying to install the shared printer to a 32 bit computer, is that correct?

    If so, it sounds like you may need to add the 32 bit driver to the print server. This is actually fairly easy to do, but you will need access to the server.

    Once you have access just follow these steps:
    [*]Open the printers list (printers and faxes, printers, or devices and printers depending on your OS)
    [*]Right click on the printer in question and click properties
    [*]Go to the Sharing tab
    [*]Click Additional Drivers…
    [*]Select the x86 option
    [*]You’ll be asked for the location of the driver files, the default location for this is C:\Seagull
    Once you’ve done that, you should be able to add that shared printer to a 32 bit system.

    Hope that helps.

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