Print Driver Registy Entries Filling Registry
We have a software package that runs a crystal report every 10 minutes throughout the day to print labels for anything new that has been added for today's orders. The printers are Datamax I-4208 and the print drivers we are using are the latest Seagull drivers. Everything works great for a few months and then the server starts giving out of resources error messages and eventually needs to be wiped out and rebuilt. We found that the registry is growing over time and that new keys are being created under a Seagull Scientific registry specifically;
HKEY_CURRENT_USER\Software\Seagull Scientific\Drivers\@CSR|wbp-print\PRINT:\Printers
Attached is a screen shot of the registry and this is a new server and there are already thousands of these entries. If you try to delete any of these entries manually the user profile that the server logs in under is corrupted so every time you log in as that user you get a temporary profile.
Any ideas on why these are being created and how to prevent it?
-
Did you ever get any information on this issue or a resolution? We are running into the same issue on a Windows 2008R2 RDS server.
0 -
We have exactly the same problem, any idea on this issue ?
Thanks
0 -
I have the same problem
I my case we have problem with millions (im seriously) of keys in
HKEY_USERS\.Default\Software\Seagull Scientific\Drivers\@CSR|wbp-print\PRINT:\Printers
We found some smart idea in that place
Hope it help you
0 -
I would also suggest making sure you are on the latest Seagull Printer driver version. Latest version is currently v7.4.2. I believe there were some known issues with this scenario in previous versions of the driver.
0 -
Not in my case.
We have latest version, but today our server reach to max limit of registry size (hive Default grow to 1,9 Gb) and we decide reinstall it, cause other way to resolve this problem - not working...
Let see how it will be on new system.
I will monitoring this parameter, and if it repeat - i post here again
0 -
Did anyone ever find a solution to this issue? I'm having it with a Server 2008 R2 SP1 application server (not RDS).
AlexeyCher, when you state you 'reinstall it', do you mean you have to do a complete server reinstall?
thanks!
Scott
0 -
Seagull Tech support states that the issue was identified and resolved in version 7.4 of the driver (I was using 7.3). Has anyone tried this? If it did fix the issue, were you able to fix the registry by simply deleting the bloated key?
thanks,
Scott
0 -
Scott Milner, it appears we are having this same issue on our server. The registry has thousands of lines under Seagull. The registry is so bloated that our profiles to logon to the server are all temporary. Did the newer driver fix your issue? Even if we upgrade the driver how do you fix the registry? Did you delete the keys?
Thanks,
0 -
Hello Amy,
I ended up compressing the bloated registry hive using this technet article...
https://support.microsoft.com/en-us/help/2498915/how-to-compress-bloated-registry-hives
Unfortunately, just deleting the keys isn't an option. The registry is a database, and if you delete the key, you are only 'zeroing' out the pages within that particular table. The database retains it's original bloated size, albeit with a lot of 'whitespace' or blank pages.
I then switched to the latest drivers, and to be on the save side, eventually migrated to a newer print server. So far, I'm not seeing this issue on my Server 2012R2 print server running the 7.4 version of the Seagull drivers.
If you have any other questions, let me know. I'll see if I can dig out some notes I took on the process.
Scott
0
Please sign in to leave a comment.
Comments
9 comments