Slow To Open Folder On Network Follow

0
Avatar
Legacy Poster

When I go to open an existing Bartender label/document from the menu, it takes about 55 seconds to appear with the files. This is version 10.1. I
have changed the folder and file location to a network drive. This is way too long to open. We presently are using Bartender 9.01 and it opens immediately. Why
does it take so long to open the folder? The network drive is mapped.

 

This is a brand new HP 64 bit PC with 8Gb RAM and everything else runs very fast. 

 

If I open the folder on the PC, go to the file, and double click to open, it comes right up. 

 

Any help appreciated

 

7 comments

0
Avatar
Legacy Poster
Comment actions Permalink

This is a well known issue that has been going on for a while. It is related to BarTender using it's own file dialog instead of the Windows one.

 

There is a way to hack the program to go back to using the Windows dialog by default. These are the steps for it from Seagull support. I have done this on our system here and it solved the issue you're describing.:

 

Using the Windows File Dialog

As of 9.4 SR2, it is possible to switch to the Windows common file dialog by creating the following value inside the following Windows registry folder (In order to open the Windows registry, go to “Start>Run” in Windows and now type regedit):

HKEY_CURRENT_USER\SOFTWARE\Seagull Scientific\Librarian\File Dialog
  Name = Use Windows Dialog   
  Type = REG_DWORD
  Data = 0x00000001 (1)

Using this registry key is not recommended for anyone using Librarian, because it disables Librarian integration with other applications.

 

Edit: 300th post.

0
Avatar
Legacy Poster
Comment actions Permalink

Thank you very much. I knew there had to be a fix, just wasn't sure what it was.

0
Avatar
Legacy Poster
Comment actions Permalink

We had the same problem.

 

this realy helps alot ! 

Hope seagull will fix this already on SR4 and not fixed yet

 

Kind Regards,

 

 

0
Avatar
Leon Vinther
Comment actions Permalink

6 years later and this is still an issue.

I wonder if it ever gonna be fixed.

We added the suggested reg setting and it cut opening a label down from about 30 sec to about 3 sec.

0
Avatar
Pete Thane
Comment actions Permalink

Have you tried using the latest version to see whether it is still an issue.

The above posts relate to v9.X and 10.X neither of which have been sold for 4 or more years

0
Avatar
Leon Vinther
Comment actions Permalink

Yes, this has been tried on the latest release, as I hoped it was solved in that one.

It is BarTender Designer 2021 R1

0
Avatar
Pete Thane
Comment actions Permalink

Just wondered as not noticed an issue personally

Please sign in to leave a comment.