Bartender V 9.2 Sr2, Trouble Exporting Images Of Label Follow

0
Avatar
Legacy Poster

Hello I am currently having trouble exporting the image. Everything looks ok on the bartender file, but when I hit export, the font is microsized.  What is going on? I have tried restarting the program and it is not fixed. Any help would be appreciated.  :wacko:

 

 

 

Thanks

7 comments

0
Avatar
Ian Cummings
Moderator
Comment actions Permalink

What font are you using for the text?  As a test, use something like Arial while making sure that no device font substitution is taking place.

0
Avatar
Legacy Poster
Comment actions Permalink

I use Arial on some, and then OCR-B seagull for some text objects.

0
Avatar
Ian Cummings
Moderator
Comment actions Permalink

Did you check for font substitution?

0
Avatar
Legacy Poster
Comment actions Permalink

How can I check for this within the btw file? Or is this something that will be an error at print time?

0
Avatar
Ian Cummings
Moderator
Comment actions Permalink

Open the text object properties, select the "Font" section, and select the "Advanced" sub-tab to find the substitution option.  Also, have you tried using a different printer driver as this also might be affecting things.

0
Avatar
Legacy Poster
Comment actions Permalink

I checked the font substitution and it is not checked. Also I noticed this happens after I have been working on a large batch of items and exporting the image to a Tiff.  Almost always it happens after a large export job.  So does Bartender have a cache or something that can cause this?  

0
Avatar
Ian Cummings
Moderator
Comment actions Permalink

Hmmm, try having a different printer driver selected when exporting.  Try changing the zoom level in the main BarTender design screen.  Try different resolution export setting. 

Please sign in to leave a comment.