Label Comes Out Of Printer X As Blank, But Works On Printer Y Follow
I have a setup where im using the commander application in a server. the trigger file is created in the server's c:\[sub folder] directory, along with the data & shared printer's location.
sample trigger file:
%BTW% /AF="C:\[sub folder of btw file]\myLabel.btw" /D=<Trigger File Name> /PRN="\\pcName\sharedPrinterName" /R=3 /P /DD
I'm experiencing a problem on one btw file. The bartender commands & label data are complete, but during printing on printer X, the label comes out as a blank white page. it's not a ribbon problem because i already tried to test print from the server to the shared printer, and it prints the test page.
But when trying on printer Y, the label prints successfully.
I also tried to print on printer X by opening the btw file on bartender using the given trigger file as data source. it still prints the label as a blank white page.
Has anyone encountered this issue and solved it. thank you.
Please sign in to leave a comment.