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When printing in bartender all Pantone PMS information is converted to RGB.

Is there an option to not convert colors and keep Pantone PMS color information ?

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Ian Cummings
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What printer make a model are you using?

 

I believe I'm correct in say that BarTender runs off the RGB colour system, and that you'll need to use the options in your printer driver to perform the colour matching.

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We are using a Xerox C75.

 

Bartender indeed converts everything in RGB, we've tried multiple printer drivers and pdf printers.

 

Also printing to a pdf file using the Adobe acrobat pdf printer doesn't work.

Although this driver has the option not to convert any colors, bartender still converts to RGB.

 

Printing from other applications to this Adobe acrobat pdf printer works and leaves the colors untouched.

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Ian Einman
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When you say "leaves the colors untouched", the colors of what?  BarTender doesn't use Pantone colors (or CMYK) for any of its objects, so I presume you're importing a graphic object.  What format is it, something like Adobe Illustrator, or is it a PDF file?

 

If it is PDF, we may have already improved this in 10.1 SR2 (coming within a couple of weeks).  If it is something else, we're unaware of a problem so you should open up a tech support case and submit the problematic graphic.

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It's indeed about an imported picture in PDF format, the PDF file contains correct color information.

 

Could you send me a link so i can test this update please.

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Ian Cummings
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I've sent you a link by email for downloading the v10.1 SR2 BETA.

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I've installed and tested the update, the color information from external or embedded pdf files is still converted to rgb.

Please let me know if i can try something else...

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just found out that .eps files are not converted when printed.  (works in SR1 and SR2)

 

I will convert all graphics to eps to continue.

 

thanks for trying to help me ;-)

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Erick Dona
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Hi, we also have the same problem, we are using the 2019 Bartender version and the problem is the same, I don´t now if there is some option in the printing configuration on Bartender to fix that, to solve the problem we are using .EPS file format to create the artwork that we use as a template in Bartender Designer.

 

 

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Ian Cummings
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ERICK: The fundamental issue is that BarTender is currently an RGB orientated application.  In the printer driver you use, you can implement colour profiles etc, but BarTender is still RGB only.  With that said we do plan on adding CMYK support in the future, so you'll need to be patient a while longer I'm afraid.

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