Problem Printing Word Processor Blocks
We are currently making the transition to a 2-color printing (Carl Valentin Duoprint) and changing to bartender (10.1 SR3) at the same time (our previous program couldn't handle the 2 colors).
When we print a label with a word processor block in it, there is something going wrong during the printing.
I have no idea what is the problem, so I have attached some examples.
The attached template [attachment=1069:RPR 500t red.btw] is the basis of label 1[attachment=1067:1.jpg].
However, if I do not add the red markings in the text, so just type in a word processor text block , it doesn't print anything at all, as seen in label 2[attachment=1068:2.jpg]
Can anyone know what is the problem here?
The printheads are configured correctly, as you can see from the GHS symbol being printed correctly.
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Try creating these red highlighted text objects with the standard multi-line text object type instead of the Word Processor object type. You can split the data content into separate data sources, and thus be able to change the font style per data source. The word processor objects versus the standard text objects are rendered in different ways, and thus might give you the chance for the results you want.
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I may have provided a bad explanation of the problem, the end result Is supposed to be just black text.
I stumbled upon the weird thing going on with highlighting the text through random luck and thought it might be helpfull
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So you're saying that the text only prints if you highlight in in red? Again, try using a standard text object type and report back if it gives proper results.
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I made this new template this morning [sharedmedia=core:attachments:1071]This is the resulting print from that template[sharedmedia=core:attachments:1072]As you can see, it doesn't print the text in word processor unless it's highlighted.Also there seems to be some kind of offset problem with word processor since the black and red don't line up (I tested this in a series of 20 labels, the shift is random and only in the word processor line).Also I would like to point out that although most of our labels are in english, we do have to use foreign languages frequently, and as far as I know you need word processor for the special symbols in some languages?0
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The BTW file and print result photo that you tried to attach/embed are not available for me to download/view. When replying to the post use the "More Reply Options" button to attach items using the full posting editor.
As I said before, try using standard single/multiline text objects as opposed to the Word Processor object which is obviously having problems with this printer. The Word Processor object is rendered in the print engine in a different way to standard text objects, and thus standard text objects are more likely to print the way you want.
The printer driver properties has an option to adjust the alignment between the two print heads. I'd guess you need to play with that before you get it right.
BarTender is a fully Unicode enabled application. This means you can use any character from any font that you have installed. If you don't have the character you want on the keyboard, then click the omega button to the right of the text entry box to find the glyph you want in the currently selected font. The below white paper should also be helpful to you:
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You can find the files in attachment.
We are adapting our labels now to use multiline instead of word processor.
This seems to be working (as seen in the test label in attachment).
Is the rendering of word processor blocks that different from regular text blocks that in some printers it is printed blurry and in some printers it is not printed at all?
PS: I went back to the printer and looked at the red ribbon. In he single and multi line text blocks the red part is printed as a complete red square and the black text is then printed over it, whereas in the word processor blocks the red part is printed with the black text outline in it already, then when the black text is printed after and it doesn't allign perfectly, it is visible. So they all have the same shift between black and red, but it is just not visible for the single and multiline blocks.
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The ribbon alignment is a printer driver setting, you'll need to adjust it to match.
Perhaps you might want to try an HTML based mark-up container text object. Use the below code as the data source for an example:
<html> <head> <style type='text/css'>body {font-family: 'Arial'; font-size: '12pt';background-color:red;}</style> </head> <body> Sample Text- Line 1<br> Sample Text- Line 2<br> Sample Text- Line 3 </body> </html>0
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