I'm new to BarTender but my company's been using it for years. I've been tasked with adding a custom field to our shipping label. I loaded our existing BTW file into BarTender, made the desired changes and now want to create a PRN file to be used with our ERP software. I did create one file, but it looks vastly different from the existing one we use. I think maybe it's because the Barcode Font is not Code39? But when I try changing the Font to Code39 in the Barcode Font tab of Document Properties, it isn't saved (when I go back in after clicking OK, the Font is still Code128).
When I reviewed the original project notes from the previous developer with him, he said he remembered having to contact Seagull to make something work. Our current version is not supported anymore, so I'm wondering if anybody here can help. I've attached the current and new files if that helps.
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