Commander Not Sending All Print Jobs To Bartender Follow
- Bartender Automation v9.4 SR3
- We do plan to update to v10, but will most likely wait for SR1 to fix an issue with Print Station
- Windows 2003 x64 SP2 (fully updated)
- Seagull Drivers v7.3
- All Zebra Printers
I am seeing an intermittent issue and was looking for some advice. Our business system is generating drop files into a directory being monitored by Commander. In this case the business system generated five drop files ... I can see in the commander log txt file that it saw the 5 prints and processed them sending them over to Bartender as expected. The only issue is an error message we see alot (I assumed because our labels can be graphics heavy to cover logos and product "approvals") here is that text:
"BarTender is still processing the last command. Upgrading Commander and increasing the number of processes could result in a performance increase."
Anyway, in this case ... what happened was that the first three labels printed just fine, the last two never made it to bartender. When I look in the bartender message txt file (btmsg.txt) I see three success messages and then nothing until the next confirmed label printed ... so I assume either Commander never sent the prints OR Bartender Ignored them?
Any ideas? Its a very intermittent problem ... could be once a week (or less) could be a few times in a single day. Doesnt seem to be any pattern ... that we've noticed yet at least.
★ BarTender Hero ★
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