Error #3302 Follow

0

Hi,

 

I'm starting to use Commander to automatically print labels with trigger information in the form of a .txt file from Syspro.

 

I've setup the bartender document and test .txt file along with the commander task on my local C: drive to prove that it works.

 

When i try to put the files onto our network drive, i cannot save anything from Commander to the directory. I get the error "Access to F:\...........\...\....tl was denied". I have tried it on a number of different networked drives and get the same error.

 

Can you suggest what might be causing this? We have looked at the permissions of the folder i have created on the network drive, but there doesn't seem to be anything abnormal there.

 

Maybe it has something to do with the way that Commander accesses networked folders?

 

I'd appreciate some help.

 

Thanks

 

Tim

 

3 comments

0
Avatar
Adrien Pierret
Comment actions Permalink

Hello Tim, 

 

Can you please confirm whether you are using Commander as a Service or as an Application? 

 

Please note that in a Service context in Windows, mapped network drive are non-existent, in which case, you would need to use the full UNC path to direct Commander to that folder. 

 

Example: \\SharedComputer\SharedFolder

 

Let me know if you need anything. 

 

Adrien. 

0
Avatar
Legacy Poster
Comment actions Permalink

Adrien,

 

It's running as a service, i seem to have managed to change the paths as you suggested, and it now works.

 

Thanks for the help!

 

Tim

0
Avatar
Legacy Poster
Comment actions Permalink

Hi,

 

I'm on version 10.1 SR4 build 2961, but still I do have issues to access network share files from Commander. I was trying full UNC path with DNS name and with IP address, but still I'm getting erro #3302. I'm using Synology NAS if it make any difference. I do have access to these files from any other application that are runnig as service in this machine. I did run this service as local user and as Administrator. I did also try run it from completly different machine = always same error. Could you help me please?

 

Marcin

Please sign in to leave a comment.