Bartender V11 Not Printing Idoc 2Nd Record Follow

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Hi All,

 

I have recently install Bartender v11 and running in parallel with my existing v9.x.

After installing v11 and configured the IDOC stuff, things seems to go well until today I have discovered that some idocs have 2 records and V11 totally ignored the second record.

 

Anyone has any idea if I have missed the configuration on v11 somewhere.

 

Regards,

 

Chark

 

3 comments

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Any Seagull engineer here to help please?

 

or how do I reach out for support directly to Seagull?

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Ian Cummings
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Can you send us a simple example document, together with an Idoc and parser file for us to test with?  We are in the process of getting BarTender 2016 R2 finalized, so if there is a bug we'd like to squash it for the R2 release.

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Ian Cummings
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Alternatively, tech-support can be reached at the following locations.  Pick the one appropriate for your region: http://www.seagullscientific.com/support/technical-support/

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