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Bt-wps On Windows 2008r2 Blank Webpage

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6 comments

  • Avatar
    Susan Chen
    Moderator
    Hi, Ben:


    Do you see any warning message or error message on the white page? Can you share with us
    1)Your Web Print Server version, IIS version, ASP.net version
    2)Do you get the same white page from the server side or client side(client side operating system, browser type?)? What URL you type in?
    3)Bartender Help-> About not expired

    If you get security or permission issue, you can check
    1.Click Start, click Administrative Tools, and then click Server Manager.

    2.In the navigation pane, expand Roles, right-click Web Server (IIS), and then click Add Role Services.

    3.In the Select Role Services pane, scroll down to IIS.

    4.In the Security area, click to select the following check boxes:

    Basic Authentication

    Digest Authentication

    Windows Authentication

    5.In the Performance area, click to select the following check boxes:

    Static Compression

    Dynamic Compression

    6.In the Select Role Services pane, click Next, and then click Install in the Confirm Installations Selections pane.

    7.Click Close to exit the Add Role Services wizard.



    Thanks!
    0
  • Avatar
    Legacy Poster
    1)9.4 SR3, Server 2008 R2 SP1, IIS 7, ASP.NET v2.0.50727
    2)localhost/BT-WPS, the link fom the start menu that bartender provides
    3)Bartender is not expired, 24 trail days remaining

    I added the roles you mentioned and completely rebooted the server. It didn't help.

    The source is showing me nothing. So nothing is generated by asp.net/IIS.
    0
  • Avatar
    Shotaro Ito
    BarTender Web Print Server is 32bit Web application, so on 2008R2 you need to Enable running 32 bit application on application pool.
    like below (3rd party site)
    support.softartisans.com/kbview.aspx?ID=1274

    Also make sure your IIS setup properly - try to access

    [b]http://[/b]localhost


    To check you're able to see welcome page of IIS.
    Also check you can publish simple ASP.net web app (made by Visual web developer or something) or simple html page at least.
    0
  • Avatar
    Legacy Poster
    Ok. the 32-bit mode is already set. Seems like the installer already does that.

    I tested the link localhost, and... it showed me the BT-WPS page! But.. no pictures and no css scheme. locahost/BT-WPS still shows blank.

    Is there some debugging i can turn on? It looks like the installer is sort of double installing the webserver. Very strange. See this picture.

    imageshack.us/photo/my-images/406/bartendertstiis.png/

    Is this right?

    (could you turn on the link option, I cannot use it.)
    0
  • Avatar
    Shotaro Ito
    Yes, that directory tree looks strange.
    Try uninstall Web Print Server from Programs, remove web application if still exists, remove doubtful files in website folder (wwwroot?) if exists, then install [url="http://www.seagullscientific.com/aspx/web-based-bar-code-label-software-for-the-cloud.aspx"]BT-WPS 9.4SR3[/url] again.
    0
  • Avatar
    Legacy Poster
    We bought the Automation edition, and we are using print station for the computers in the factory. I will not try to get this working anymore.

    But for your information, i installed it a couple of times, and cleaned everything as good as i could, but all did not help.
    0

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