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our application is integrated to Bartender and is working well everywhere it's been installed. However, I just took a call on a new installation where it's not working. Bartender itself is working so I believe he has that installed correctly. However, when trying to print from our application he's getting the following error: System.Management.ManagementException:Provider Load Failure

The only thing that stood out so far was that this particular PC is running Windows XP Media Center and to my knowledge we've never had anyone install on that O/S (and as old as that is I doubt we ever will). That being said, I'm at a loss as to what to check at this point.

Any ideas?

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Susan Chen
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Hi, cbensinger:

Can you share with us
1) Bartender version
2) your application for example : Visual Studio 2008 C#
3) Microsoft .Net version through control panel-> add/remove program
4) Window XP Media Center version? We do not perform specific tests on Window XP Media Center environment

The exact same program your application + Bartender on the other computer work OK?Only on one specific computer having exception. Can you share with us part of your applcation where through the exception?




Thanks!
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[quote name='Susan C - Seagull Support' timestamp='1331651206' post='1978']
Hi, cbensinger:

Can you share with us
1) Bartender version
9.2.2674

2) your application for example : Visual Studio 2008 C#
Progress OpenEdge v10.2B

3) Microsoft .Net version through control panel-> add/remove program
2.0sp2
3.0sp2
3.5sp1

4) Window XP Media Center version? We do not perform specific tests on Window XP Media Center environment
XP MCE SP3


Regarding #4 above, we have never tested against it either. When I did some searching on the error yesterday a large portion of the responses had to do with WMI components and/or network components. Our internal speculation was perhaps MCE was missing some WMI component that is used in the license verification process; but that was simply a guess on our part.

The exact same program your application + Bartender on the other computer work OK?Only on one specific computer having exception. Can you share with us part of your applcation where through the exception?

We've been integrated to Bartender for several years (at least 6 or 7) and never ran into any issues like this; but frankly I don't know that any of our resellers has ever tried to load it on XP MCE either.




Thanks!
[/quote]

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