Sls Remote Assistant

Legacy Poster

• February 26, 2013 06:08

Can someone help me, I've tried installing Remote Assistant on users, suddenly they aren't able to connect to application using citrix.

I'm having error with the citrix: "The version of the client does not support selected encryption..."

 

 

 

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  Ian Cummings

  Moderator

  ★ BarTender Hero ★

  • February 27, 2013 16:59
  This looks like an incompatible ICA client problem. The SDK version of Citrix ICA (Independent Computing Architecture) virtual channel we used in License Server Remote Assistant is 12.0.  Upgrade Citrix ICA client to a proper version should resolve the problem.

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