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Wps Will Not Print Certain Label Files


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    Domingo Rodriguez
    1. Is it BT v10.1 SR4 you're running?
    2. Could you attach one of these problematic BarTender documents, and another one which prints fine? Use the "More Reply Options" button for this...
    3. Enable text file logging in BarTender under the "Administer > Log Setup > Text File Log" dialog. The next time such an issue occurs, check the log files for any possible related error message.
    4. Do both the working and non-working BarTender documents read from the exact same database and same tables, or do the non-working documents work with multiple table joins or very large tables / views which might be slowing down the connection with the database?
    5. Is the client site very distant from the server side of BT-WPS? Would you have the same issue if you print this BarTender document directly from the server where BT-WPS and IIS is running?
    6. Are you performing internet printing on a printer only available to the client side? Would you get similar problems if you do Windows printing instead and to a different printer?
    7. Do you get the same experience from different web browsers?

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