Printing Multiple Labels Onto A4 Sheet Follow

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Legacy Poster

HI,

I'm new to bartender and having difficulties printing labels onto an A4 sheet. When I look at print preview it is showing me the A4 sheet with the 10 identical labels I am looking for but when I hit print I am only getting one label at the bottom of the page.

I have the below fields set;

"Identical Copies of label" set to 10
"Number of Serialized labels" set to 1

If I change the field identical copies of label to a lower number it will only print the label out in the label position of the number on the sheet.

Pretty sure it's something very easy I'm doing wrong but looking for guidance?

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Legacy Poster
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What version of BarTender are you using? In 9.4, try enabling the option 'Use alternate method to control data sourced copies' (Administer | Advanced Printer and Driver Setup...)

Here's what the Help says:

[quote]Some drivers have difficulty in changing the number of copies per page during a single print job. For example, if your print job was supposed to print 2 copies of the first label, 5 copies of the second label and 4 copies of the third label, you may receive 2 copies of each label instead when you print. This option ensures that you will receive the correct number of each label when using a data source for the Number of Identical Copies setting.

When this setting is enabled, BarTender will generate the print job by breaking it into smaller parts, which avoids changing the copy count between pages. This may be slightly slower but will ensure that the correct number of copies print for each record.
[/quote]
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I'm using version 9.4.

I've tried changing the setting through administrator but getting the same result when I print..
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Ian Cummings
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It sounds like you have enabled the prompt for the print starting position on your page; this is found under the "Printing Order" tab of the "Page Setup" dialog. You are then selecting the 10th label on the page to print, rather than asking for 10 labels to print.
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Ian, no this wasn't enabled when I checked.
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Ian Cummings
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Could you attach your BarTender label format to this topic so that we may examine what is going wrong?

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