Printer License Exceeded
Hi Bartender Team,
I got message from the SLS message as below :
Date: Time:
But problem is I only use 2 barcode printer, not exceed than 3 printer, but install in client desktop is 4 desktop.
May I know is count by printer or desktop ?
So what is further step i need to do ?
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Dan Beuscher
★ BarTender Hero ★
In my case, simply finding the SLS and stopping and restarting the printer license server resolved the issue and reset to the original printers I needed. Solved in 2 minutes.
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Refer to our white paper about Automation and high edition for licensing.
The automation and higher editions are licensed by printers. You are allow to install BarTender on multiple computers as long they have a network connection with the computer running License Server. I would first suggest going to the computer where License Server is installed and check the printers being licensed. It could be some users are printing to the wrong printer or printer driver installed incorrectly or multiple times.
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Toby Elliott
★ BarTender Hero ★
I have a similar issue.
Sometimes after Windows Updates the Godex printer driver needs re-installing and I have to remove the device.
This is then assigned a different USB Port number.
This then stops me printing due to a license issue as the software states I have exceeded the number of printers
I only ever have 1 printer.
Seriously annoying and I cant remove the printer from the Admin and add a new one.
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