Integration Print Job Aborted - IntegrationService file could not be accessed
I have an Integration that looks for a file on the server and uses the info in the file to print a page with multiple serials numbers on it. I have one BT document that prints individual serialized labels and then uses a form action to save the information to a text file. That part works fine.
The integration then takes the text file and should print a sheet that contains the indicated number of serial numbers all on one sheet.
The integration can detect the file but it cannot print the page due to this error:
The 'PartialSheet.btw' print job did not complete due to the following error: Print Job Aborted. The record set could not be created due to the following:
The file 'IntegrationService' could not be opened, read, or accessed. Verify that the path is correct, exists, and has the correct permissions.
Details: Access to the path 'IntegrationService' is denied.
I can't figure out why it would be looking for a file called IntegrationService. The service is running, could it be a permissions problem?
The Integration Service is set to Log on as Local System account.
I have other integrations with similar functionality that work perfectly.
Am I missing something simple? Thanks in advance.
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The integrationservice the error is referring to looks to be the name of a file that the PartialSheet label should be linked to. Should this be the trigger file and are you deleting it rather than renaming it?
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Yes, that is what I thought, but the name of my file is serial.txt and I am not renaming it or deleting it after detection.
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You may want to try adjusting the account that runs the BarTender Print Scheduler service to an account that has full admin rights to see if it is the permissions that the Local System account has is the cause of the error
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I finally figured out the problem: I had the wrong settings under Print Options and Database Overrides. When I changed it to Data Source = Variable (instead of File), and then Variable = EventData, it printed fine. Thanks!
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