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Blocking prints to printers with an invalid page size

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3 comments

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    Peter Thane

    The users should have received a message that the label would not fit and asking if they wanted BarTender to adjust it automatically, but that is probably irrelevant for your query.  

    Is the 420 driver that same one as that was used to design the label (ie either shared or locally installed on that PC)? Are you the Starter edition of BarTender or one of the higher spec versions? 

     

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    Rich Kee

    Peter,

     

    Yes the ZT420 driver is the same driver I used to design the label. I'm on the Automation version of BarTender. This print is being triggered through a file integration.

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    Peter Thane

    Should the ZT420 always be the printer used for that trigger file, ie can you configure the integration to automatically choose that driver and ignore the command which I am guessing is in the file/command?  

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