Failed to activate license

Summer Tao

• July 25, 2024 08:55

Hi,

I have installed bartender 2019 R4 on a new computer and would like to move the existing license to this PC. However, it failed to activate the license with below error message.

Was this because I used a free edition? Please help. Thanks.

 

1

• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • July 26, 2024 09:23

  Hello Summer,
  
  Issues related to BarTender Licensing and Activations such as these will need to go through our regular support channels. If you have a Maintenance & Support agreement active with us, then you can reach us via web-form, chat, or phone. If not, we still have some regular support channels available to you, such as the web-form.
  
  In order to access support, go to our Get Support page and enter your Support Number (if you have it), this will automatically check your support status and provide you with links to your available lines of support. Also, please be sure to have your BarTender Support Number with you ready when you reach us as our technicians will have to check on your license and see what the status is from our side.
  
  I hope this helps!

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