Automation print failure
Bartender 2022 R6
I have a file drop that did print 2 labels initially but started printing 1 label and dropping the input files into the failure folder. Where do I look for the failure information?
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pthane
★ BarTender Hero ★
You should be able to see some information in Administration Console>Integrations>Message History and perhaps also in History Explorer
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Tim Schilling
★ BarTender Hero ★
I tried that but when I click on the Show Detail button, nothing happens. I wound up getting pointed to C:\ProgramData\Seagull\Services to get the actual text file so I could see the error. I was able to get past this issue but there a several more things I need to work through and am struggling to get support. They don't seem to be willing to connect for a screen share so it's days of email exchanges to work through problems.
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pthane
★ BarTender Hero ★
Wasn't there any error details held in the History Explorer companion app records?
What are the other issues as I maybe able to help?
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