Double click on Librarian, it does not show up.

Zero Lom-ext

• October 25, 2024 03:03

After double click on Librarian, it just have icon shows on taskbar, nothing show up on screen.

 

Video:

https://drive.google.com/file/d/1h5pf2myYt8ntFfNVXRNZobUmtqJE5U6n/view?usp=sharing

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• 

  Krista Sealey

  Moderator

  ★ BarTender Hero ★

  • October 28, 2024 15:18

  Hi Zero,

  Welcome to the BarTender Community Forums!

  This could potentially be an issue with the installation or the system itself. Please consider the following:

  • Have you tried running a repair on the BarTender program?
  • Are you able to open any other BarTender applications?
  • When was the last time the system was restarted?
  • Has Librarian ever worked before on this system or is this a new installation?

  Please feel free to follow up with more information.

  Thanks,

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  Zero Lom-ext

  ★ BarTender Hero ★

  • October 28, 2024 15:32

  Hi Krista,

  Have you tried running a repair on the BarTender program?
  Yes, I do try reinstall as well, but seems like issue persist.

  Are you able to open any other BarTender applications?
  Yes, Only Librarian was affected

  When was the last time the system was restarted?
  It's been weeks.

  Has Librarian ever worked before on this system or is this a new installation?
  Its working nicely for years before this happen recently.

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