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Labels appearing shrunk - size mismatch

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2 comments

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    Peter Thane

    That does have the look of a dpi issue. What driver are you using and what is the full model number of the printer (per the silver label on the bulkhead)?

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    peter.mcmaster

    Thanks Peter Thane, you were exactly right. It was a DPI issue. I had incorrectly assumed my printer was a 203-dpi model of the Zebra ZT610, because that is how a coworker had configured this printer before my time. But when I checked the IP address of the printer in my browser I saw the full model name was "Zebra ZT610-300dpi" -- I'm sure that information is also on the silver label on the bulkhead. Your comment pointed me in the right direction. Issue is now solved. Thanks.

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