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    Krista Sealey
    Moderator

    Hi John,

    Welcome to the BarTender community forum!

    If you have an active maintenance agreement, please contact Technical Services team directly to receive assistance with this:

    Otherwise, printers will fall off the license on their own after they have not been used in BarTender for 7 consecutive days.

    Please feel free to reach out to us again if you have any additional questions.

    Regards,

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