Printer driver not removed all the way

LarryWalker

• April 17, 2018 15:07

Hi all,

 

We installed an HP plotter and had some problems with it.  We removed the drivers, but now every time we reboot the server we get errors in the event log. How do I completely remove the print driver?

 

Please help.

 

I did not find the right solution from the internet.

 

References:-

https://bit.ly/2qDj2Q8

Blockchain digital advertising

 

Thanks

0

• 

  Jonathan DuPen

  ★ BarTender Hero ★

  • April 29, 2021 18:01

  Hello,

  In case anyone else runs into this, We had a similar issue where we had to pry out our Seagull Zebra Drivers (the Driver Wizard was also failing to remove).  In a nutshell, what we ended up doing was running pnputil.exe in the command prompt.

  This is a windows tool that strips out 3rd party drivers.  You need to locate where you're oem(#).inf files were installed first.  Our inf files were located in the C:\Windows\System32\spool\ folder.  The key for use was to use the /force command.  Hope this saves someone some pain. 

  Examples of pnputil commands:

  pnputil /add-driver x:\driver.inf <- Add driver package
  pnputil /add-driver c:\oem\*.inf <- Add multiple driver packages
  pnputil /add-driver device.inf /install <- Add and install driver package
  pnputil /enum-drivers <- Enumerate OEM driver packages
  pnputil /delete-driver oem0.inf <- Delete driver package
  pnputil /delete-driver oem1.inf /force <- Force delete driver package
  pnputil /export-driver oem6.inf . <- Export driver package
  pnputil /export-driver * c:\backup <- Export all driver packages

   

  Jonathan

  0

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