User Permissions overwritten Follow

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Jonas Bohlenius

 Hi,

We use BarTender 2016. We have set up Security to use the System Database, and under User Permissions we have several groups with users that have different permissions.

 

When we install BarTender on a new computer and set up security, this overwrites the permissions previously set, and remove logging and electronic signatures.

 

Why is this, and how do we prevent this? This is how it looks for everyone after a new computer was added. Previously there were 5 or 6 different groups.

4 comments

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Peter Thane

Are you using Enterprise Automation and the central System Database option or a local System Database? 

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Jonas Bohlenius

Enterprise Automation and central System Database

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Peter Thane

Not sure Jonas, I have not encountered that before. Are you sure you are linking the new client to the remote System Database and not just running it as a local install (from the System Database tab in Administration Console)?

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Jonas Bohlenius

Yes I'm sure. We have not experienced it for some time now, but we have also not made any new installations. It happened a couple of times when we updated to BarTender 2016. I will note it here if it happans again.

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