1801 Error with locally shared printer Follow

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Stephen Baker

We're getting an odd error when trying to print from bartender 10.1 through citrix. The printer is installed directly (USB) to the PC and it will not print. We get the following error below. What's confusing is if we install the printer on a print server and install that printer  (on the print server) on the PC it prints fine.

Looking for any ideas or suggestions. The troubleshooting steps in the error message have all be tried. The issue is these printers have to be install locally and we're unable to install them on a networked print server.

Anyone ever run into this issue?

 

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