Data Matrix Code Follow

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Melanie Foster

Hi

I'm having trouble printing data matrix codes.  The code is fine on the screen, fine when printed to a regular laser printer but once it's printed to an Intermec label print the code stops working.  When I scan it on my phone it just says invalid, when I scan it with our Honeywell Handheld I can see it appends extra info, but the extra info is not consistent.

There seems to be no pattern to what works and what does not.

Example:  BOX-FM-11 the data matrix prints correctly,  BOX-FM-1 does not.

The label printer has current firmware installed.

Ideas?

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Peter Thane
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Hi Melanie,

You may want to try adjusting whether the printer or BarTender creates the DataMatrix image and see if that works, To do this

  • Go into the Properties of the DataMatrix symbol
  • Click on the Symbology and Size option in the left hand column
  • On the new screen press the Print Method button
  • Choose the middle option > Barcodes and text contorlled by BarTender

Hopefully that will get you up and running

Pete

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Melanie Foster
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Hi Pete,

Thanks for the suggestion.  I'll give it a try and report back.

 

Melanie

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