v 10.1 installer error 1603 Follow

Tim Cannon

I've been trying to install 10.1 on a windows 7 64-bit system but the installer stops with no error message.

To me it appears the install is failing when trying to force upgrade existing installations.  To the best of my knowledge bartender has never been installed on this machine however seagull scientific drivers have been installed.

I can post the full log if that would be helpful.

I dug through the install log and found this:

"MSI (c) (B0:8C) [16:39:05:101]: Invoking remote custom action. DLL: C:\Temp\MSIF319.tmp, Entrypoint: ForceUpgradeProperty
MSI (c) (B0!14) [16:39:05:101]: Creating MSIHANDLE (71) of type 790531 for thread 6932
SFXCA: Failed to create new CA process via RUNDLL32. Error code: 2
MSI (c) (B0!14) [16:39:05:101]: Closing MSIHANDLE (71) of type 790531 for thread 6932
CustomAction UPGRADE_FORCE_FIND_RELATED_PRODUCTS returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (c) (B0:8C) [16:39:05:101]: Closing MSIHANDLE (70) of type 790542 for thread 3732
Action ended 16:39:05: UPGRADE_FORCE_FIND_RELATED_PRODUCTS. Return value 3."


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