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How to activate when upgrading to bartender r4 2019

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6 comments

  • Avatar
    Peter Thane

    As long as you have an existing Maintenance Agreement you just need to enter your existing Product Key Code when prompted after the install. 

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    Sheik Tsang

    Why do we need an existing Maintenance Agreement to enter a Product Key Code we already purchased? I need to reactivate on the same computer and it tells me it is still activated on another computer and I need to deactivate it there. It is the same one computer we have, and I successfully deactivated on this computer to reinstall.

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  • Avatar
    Peter Thane

    If you have 2016 or an earlier version of the software and have a current Maintenance Agreement then you are eligible to upgrade to the latest version (2019) for free. However if you do not have a Maintenance Agreement then you would need to pay to upgrade (taking advantage of the current  Maintenance amnesty promotion usually being the most cost effective way of achieving this).

     

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    Arshiya Anjum

    WHAT IS MEANT BY R4,is it a version?

     

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  • Avatar
    Sheik Tsang

    I don’t want to upgrade per se. just want to get our current license we paid for working.

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  • Avatar
    Peter Thane

    R4 is the 4th release/build of BarTender 2019.

    R6 was released a couple of days ago with a couple of tweaks/bug fixes and some non English language stuff I seem to recall

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