My workplace has finally decided to upgrade from our old label software with individually saved labels to Bartender allowing us to pull data directly from our ERP system which, I must admit, has made life for everybody so much easier!
I have setup a couple of labels already and Bartender has been working perfectly.
I have however, been setting up an additional label that I have been having a small issue with. I have tried looking online for a solution but I can’t seem to find anything.
The problem I have is with the record picker: The data is in the format of a customer ID and related products to that customer. When the data is grouped by customer the dropdown fields automatically open when the mouse wheel is used to scroll through the records. This issue also occurs when using the scroll bar to the right of the record picker. If you navigate through the records using the keyboard arrows this issue doesn’t occur.
When using the Dropdown record picker, although the first record is auto opened, this issue doesn’t occur and you can navigate the records using the mouse or scrollbars without the groupings auto opening.
As I am finding this difficult to explain, I have added some gifs showing the issue I am having:
ABOVE SHOWING GROUPS AUTO OPENING WHEN USING SCROLLBAR/WHEEL
ABOVE SHOWING DROPDOWN RECORD PICKER ALLOWING USE OF SCROLLBAR/WHEEL
Is this a bug or is this how the record picker should behave? If this is normal is there any way to prevent the grouped records auto opening?
Thank you in advance!
Program: BarTender Designer 2021 R1
License: Automation Edition (3 Printers)
Version: 11.2/160168 (64-bit)
OS: Windows 10 Pro x64 build 19042
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