Bartender 21 crash som Follow

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Laurens Bol

We are using Bartender Designer version 2021 R6.

We have a network share where we store the BTW/Bartender files.

It sometimes happens that when we open a Bartender file through the Windows share the Bartender application opens but then closes immediately. If we restart the computer/WIndows, the problem goes away for a while, but always comes back.

I see the following error messages appear in the Windows log

 

Toepassing: BarTend.exe
Framework-versie: v4.0.30319
Beschrijving: het proces is beëindigd als gevolg van een onverwerkte uitzondering.
Uitzonderingsinformatie: System.Net.Sockets.SocketException
bij System.Runtime.Remoting.Channels.SocketStream.Read(Byte[], Int32, Int32)
bij System.Net.FixedSizeReader.ReadPacket(Byte[], Int32, Int32)
bij System.Net.Security.NegotiateStream.StartFrameHeader(Byte[], Int32, Int32, System.Net.AsyncProtocolRequest)
bij System.Net.Security.NegotiateStream.ProcessRead(Byte[], Int32, Int32, System.Net.AsyncProtocolRequest)

Uitzonderingsinformatie: System.IO.IOException

Server stack trace:
bij System.Net.Security.NegotiateStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
bij System.Net.Security.NegotiateStream.Read(Byte[] buffer, Int32 offset, Int32 count)
bij System.Runtime.Remoting.Channels.SocketHandler.ReadFromSocket(Byte[] buffer, Int32 offset, Int32 count)
bij System.Runtime.Remoting.Channels.SocketHandler.Read(Byte[] buffer, Int32 offset, Int32 count)
bij System.Runtime.Remoting.Channels.SocketHandler.ReadAndMatchFourBytes(Byte[] buffer)
bij System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadAndMatchPreamble()
bij System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadVersionAndOperation(UInt16& operation)
bij System.Runtime.Remoting.Channels.Tcp.TcpClientSocketHandler.ReadHeaders()
bij System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
bij System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)
bij System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)
bij System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(System.Runtime.Remoting.Proxies.MessageData ByRef, Int32)
bij Seagull.BtSystem.IServerProperties.IsDbUpgradeRequired(System.String)
bij <Module>.wWinMainCRTStartup()

Naam van toepassing met fout: BarTend.exe, versie: 11.2.168.664, tijdstempel: 0x60aeea4c
Naam van module met fout: KERNELBASE.dll, versie: 10.0.19041.1151, tijdstempel: 0x891df6d3
Uitzonderingscode: 0xe0434352
Foutmarge: 0x0000000000034ed9
Id van proces met fout: 0x2bc8
Starttijd van toepassing met fout: 0x01d7981f238c5c70
Pad naar toepassing met fout: C:\PROGRA~1\Seagull\BARTEN~1\BarTend.exe
Pad naar module met fout: C:\WINDOWS\System32\KERNELBASE.dll
Rapport-id: 761af05b-cb46-40d4-a2a8-a6a5eb2bdc05
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:

3 comments

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Al Perez
Moderator
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Hello Laurens, thank you for your post. For these kind of issues, the messages you receive are too general to tell us the cause of the crash. Instead, I've opened up a support ticket with Technical Support, on your behalf (you should have received an email message).

Thanks again!

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Wayne Russell
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Hi,

Is there a resolution to this as I am having a similar issue.

Thanks,


Wayne

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Pete Thane
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As per the response from Al above it looks like you probably need to contact your regional Seagull Tech Support team direct to help with this

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