seagull fonts missing symbols Follow

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Erez Dagan

we are using bartender 2016 R9.

when I use the font for example the medical (which is useful to us)
I am missing a lot of the font apparently. some are not shown and some are cut down. like the chimney of manufacturing date (the all black one is fine)
please help.

also some fonts seems to be cut down (not in picture but actually in the label design)

also missing Rx only symbol (if present in bartender I guess it should)

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Pete Thane
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There is a v 1.1 available for the Medical Device Fonts and this will include some of the missing symbols. I cant see the RX Only though.

There is also a feature request in to add the icons that were added a year or so, such as the Sterile Barrier icons. 

You reginal Seagull Tech support team should be able to send you a copy of the v1.1 fonts or else if you upgraded to the latest version of BarTender then that would include these.  

The factory s complete in the labels I create with either v1.0 or v1.1 of the font 

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Erez Dagan
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So weird. And we don't have tech support it was one of the downside of getting cheap license that my company bought

maybe I need to add some kind of font or regional info or something?

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Pete Thane
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Even if you do not have Maintenance on your licence you should be able to email Seagull's Tech Support team in your  regional area via this link https://support.seagullscientific.com/hc/en-us/requests/new?ticket_form_id=148268 and they will get back to you when they are able to.

What would be quicker would be to download and install the Trial version of 2021 onto a PC that does not currently have BarTender on it and that would install the v1.1 font and you could then transfer this file across to the other PC. 

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