Zebra ZT410 on Printserver - Cannot connect to printer 0x00000bcb

Hendrik Huygens

• February 02, 2022 11:19

Hi,

We are using the Zebra ZT410(300 dpi) version 2021.3.0.0 for our bartender application but also for our label printer hosted on the printserver as well.

However, recently we are having troubles connecting to the printer on our printserver with this driver installed. We always get the following error: Operation failed with error 0x00000bcb.

If we use the official driver from Zebra, (the ZDesigner driver), the connection is successful and the driver/printer is installed correctly, but then we are having problems in Bartender with layout.

Does anybody else have troubles with the Seagull driver and hosting the printer on a printserver?

Kind regards,

Hendrik

 

 

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  Xabier Xabier

  Moderator

  ★ BarTender Hero ★

  • February 08, 2022 12:05

  Hello Hendrik,
  
  Thank you for reaching the BarTender Community!
  
  Seagull drivers are not required to print with BarTender except in a few specific circumstances, such as RFID printing.
  
  Regarding the error received, I believe this to be a Microsoft error. Here is some information I found on this:
  
  https://docs.microsoft.com/en-us/answers/questions/581741/error-0x00000bcb-34windows-cannot-connect-to-print.html
  
  This link is from Microsoft's website and mentions the PrintNightmare issue.
  
  If the issue matches with the Windows update that you recently installed, then you should look at this article as well:
  
  Unable to Print after Applying Windows Update KB5004945 (aka "Print Nightmare" Fix)
  
  Hopefully, this does the trick. If not, please, let us know so!

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