error message - encoding error Follow
I'm a book publisher creating a new barcode template from scratch after a computer failure wiped out our old Bartender templates - the EAN-13 with 5 digit add-on best matches what we have used but when I type in our publisher ISBN along with the book's specific 3 digit identifier I'm getting this error message. Our barcodes traditionally have had 3 sections: the coded ISBN on the bottom left; the book price where the 5-digit add-on is and then the ISBN written out along the top. Once the template is saved we have been able to modify each code to reflect a new book's identifier. I can't figure anything out and I have to get books to the printers - please help.