Test on Email Server not working

Oscar Robles

• May 19, 2022 20:41

Upon setting the email server in the BarTender Administration Console, the Test is not working - no result.

• The Messages field displays the success or failure messages that are related to the test.

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• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • May 24, 2022 10:47

  Hello Oscar,
  
  Thank you for reaching us via the Community Forum.
  
  Does the Administration Console or the Windows Event Log display any error messages related to the test? If so, could you attach said error messages? 
  
  Also, do you have any Firewalls or Antivirus applications running in your BarTender environment? We would recommend you temporarily disable these and then test the email servers again.
  
  Finally, please review our documentation on Email Servers, as it might prove to be of use to you.
  
  Thank you.

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